Terms of Service

Effective August 24, 2026

These Terms of Service (the “Terms”) govern your access to and use of ShopPros (the “Service”), provided by [Operating entity — to be confirmed] (“we,” “us”). By accessing or using the Service, you agree to these Terms. If you are using the Service on behalf of a business, you agree to these Terms on its behalf.

The Service and your license

The Service helps auto-repair shops track operating performance, view financial summaries, set targets, and receive coaching guidance. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to access and use the Service for your internal business purposes.

Accounts and responsibilities

  • You are responsible for maintaining the confidentiality of your account credentials and for activity under your account.
  • You must provide accurate information and keep it up to date, and you must have the authority to connect any third-party account you link.
  • You are responsible for your workspace members’ use of the Service in accordance with these Terms.

Subscriptions, fees and renewal

The Service is sold as a subscription, one subscription per shop. The plan and price you are charged are the ones shown to you at checkout; current plans and prices are published on our pricing page.

  • Fees are charged in advance for the billing period you choose (monthly, quarterly, or yearly) and are exclusive of applicable taxes.
  • Your subscription renews automatically for successive periods of the same length at the then-current price, until you cancel. By subscribing you authorize us and our payment processor to charge your payment method for each renewal.
  • If we change the price of your plan, we will tell you before the change takes effect, and it will apply from your next renewal — never in the middle of a period you have already paid for.
  • Payments are processed by Stripe. We do not receive or store your full card details.

Cancelling, refunds, and missed payments

You can cancel at any time from your billing settings. There is no cancellation fee and you do not need to contact us to do it.

  • Cancellation takes effect at the end of the period you have already paid for. You keep full access until then.
  • Fees already paid are non-refundable, and part-periods are not prorated. Cancelling part-way through a year does not refund the remainder of that year.
  • If a payment fails, we and our payment processor will retry it and tell you in the app. Your access continues through a short grace period. If it still has not been paid after that, your workspace becomes read-only: you can still read everything, but not add or change data.
  • We do not delete your data when a subscription lapses. It stays in your workspace, and paying again restores full access. Deletion happens only as described in our Privacy Policy.

Third-party services (including QuickBooks Online)

The Service can connect to third-party services you authorize, such as QuickBooks Online and your shop-management system. When you connect a service, you authorize us to access data from it on your behalf to operate the Service. Your use of those third-party services is governed by their own terms and privacy policies — for QuickBooks Online, by your agreements with Intuit. [Operating entity — to be confirmed] is an independent developer and is not affiliated with, endorsed by, or sponsored by Intuit, and “QuickBooks” and “Intuit” are trademarks of their respective owners. You may disconnect a third-party service at any time.

Acceptable use

You agree not to:

  • use the Service in violation of any law or third-party rights;
  • access or attempt to access data or accounts you are not authorized to access;
  • interfere with, disrupt, or attempt to gain unauthorized access to the Service or its infrastructure; or
  • reverse engineer, resell, or misuse the Service except as permitted by law.

Your data and privacy

Our collection and use of your information is described in our Privacy Policy, which is incorporated into these Terms by reference. As between you and us, the business and financial data you provide or connect remains yours.

Aggregate and de-identified data

We may create de-identified and aggregated data from use of the Service and use it for any business purpose, including operating, improving, and developing the Service and the models behind it. This data does not identify you, your business, your employees, or your customers, and we will not attempt to re-identify it or present it in a way that identifies you. This right continues after these Terms end.

No professional advice

The Service provides analytics, summaries, and coaching guidance for informational purposes. It is not accounting, tax, legal, or financial advice, and it does not replace your own professional advisors or your own books of record. You are responsible for decisions you make using the Service.

Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that data drawn from third-party services will be complete or accurate.

Limitation of liability

To the maximum extent permitted by law, [Operating entity — to be confirmed] will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising out of or related to your use of the Service.

To the maximum extent permitted by law, our total liability for all claims arising out of or relating to these Terms or the Service, in the aggregate, will not exceed the amount you paid us for the Service in the twelve months before the event giving rise to the claim.

Termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or to protect the Service and its users. On termination, the rights granted to you under these Terms end.

Changes to the Service or these Terms

We may modify the Service or these Terms from time to time. When we make material changes to these Terms, we will update the effective date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Contact us

Questions about these Terms? Contact [Operating entity — to be confirmed] at [legal contact — to be confirmed].